Terms & Conditions

Last updated: 04/07/2026

These Terms & Conditions apply to the use of the R&R Peptides website, product enquiries, documentation requests, order requests and any supply of products by R&R Peptides.

By using this website, submitting an enquiry, requesting documentation or placing an order request, you agree to these Terms & Conditions.

If you do not agree to these Terms & Conditions, you must not use this website, submit enquiries or request products from R&R Peptides.

1. Company Details

This website is operated by:

Company name: R & R Life Sciences Ltd
Trading name: R&R Peptides
Company registration number: 17331722
Registered office: 8 Pleasant View, Treharris CF46 6SF
Registered in: England and Wales
Email: enquiries@rrpeptides.co.uk

References to “R&R Peptides”, “we”, “us” and “our” mean the company or trading entity listed above.

References to “you”, “your”, “buyer”, “customer” or “user” mean any person, business, organisation, research user or approved account holder using the website or requesting access, information, documentation or products.

2. Acceptance of Terms

By using the R&R Peptides website, you confirm that you have read, understood and agree to these Terms & Conditions.

These Terms apply alongside:

Research Use Only Policy
Privacy Policy
Shipping Policy
Returns Policy
Any product-specific notices
Any account-access or application terms

If there is any conflict between these Terms and the Research Use Only Policy, the stricter research-use-only wording will apply.

3. Buyer Eligibility

R&R Peptides products and catalogue access are intended only for eligible research-access users.

You must not request catalogue access, submit enquiries or request products unless you are able to confirm that:

You are at least 18 years old
You understand the research-use-only nature of the products
You are not purchasing for human or animal consumption
You are not purchasing for personal use
You are not purchasing for medical, diagnostic, therapeutic, cosmetic, dietary or veterinary use
You are responsible for ensuring lawful purchase, possession, storage, handling and use
You will not resell, transfer, advertise or supply products for prohibited use

R&R Peptides may request additional information before approving access or processing an enquiry.

4. Product-Use Restrictions

All R&R Peptides products are supplied strictly for laboratory research purposes only.

Products are not intended for:

Human consumption
Animal consumption
Medical use
Diagnostic use
Therapeutic use
Cosmetic use
Dietary use
Supplement use
Veterinary use
Personal use

Products must not be injected, ingested, inhaled, applied, administered, consumed or otherwise used on humans or animals.

Products must not be presented, resold or supplied as medicines, food products, supplements, cosmetics, diagnostic products, therapeutic products or veterinary products.

5. Not Medicines, Food, Supplements or Cosmetics

R&R Peptides products are not supplied as medicines.

They are not supplied as food products.

They are not supplied as dietary supplements.

They are not supplied as cosmetic products.

They are not supplied as medical devices.

They are not supplied as diagnostic products.

They are not supplied to diagnose, treat, cure, prevent or manage any disease, condition, symptom, injury or health outcome.

Any product information provided by R&R Peptides is for research catalogue identification, documentation and handling-awareness purposes only.

6. No Medical Advice

R&R Peptides does not provide:

Medical advice
Diagnostic advice
Treatment guidance
Dosage guidance
Injection guidance
Reconstitution guidance for human use
Human-use protocols
Cosmetic-use guidance
Veterinary-use guidance
Personal-use advice

You must not contact R&R Peptides for advice about human use, animal use, medical treatment, diagnosis, dosage, injection or personal use.

Requests for medical, dosage, injection, treatment or human-use advice may result in refusal of service, cancellation of enquiries or suspension of account access.

7. Product Information and Documentation

Product names, strengths, formats, descriptions, COA documents, SDS documents, batch numbers and product information are provided for research identification and documentation purposes only.

R&R Peptides aims to provide accurate product and documentation information, but we do not guarantee that all documentation will be available for every product, batch or format at all times.

COA and SDS documents may be provided where available and applicable.

You are responsible for reviewing product information, documentation, labelling, storage guidance and handling information before use in any lawful research setting.

8. Orders and Enquiries

Submitting an enquiry, order request or access request does not guarantee acceptance.

An order is only accepted when R&R Peptides confirms acceptance in writing or issues a confirmed invoice/order confirmation.

R&R Peptides may request further information before accepting any enquiry or order request.

We reserve the right to limit quantities, refuse products, cancel orders or request clarification where we consider it necessary.

9. Order Refusal Rights

R&R Peptides reserves the right to refuse, cancel or decline any enquiry, order request, payment or account access at its discretion.

We may refuse or cancel an order where:

The product is unavailable
Payment has not cleared
Buyer information is incomplete
Intended use is unclear
Misuse is suspected
Human or animal use is suspected
Personal use is suspected
Medical or dosage advice is requested
Resale for prohibited use is suspected
There is a pricing or product information error
Shipping is not possible
These Terms have been breached
The Research Use Only Policy has been breached

If payment has already been made and an order is refused or cancelled before dispatch, R&R Peptides will review whether a refund is due, subject to these Terms and applicable law.

10. Payment Terms

Payment terms will be confirmed at the time of order or invoice.

R&R Peptides may accept payment by approved payment methods only.

Orders may not be processed or dispatched until full payment has cleared.

Prices, where displayed or provided to approved users, may change without notice.

R&R Peptides reserves the right to correct pricing errors, product listing errors or invoice errors before accepting or dispatching an order.

You are responsible for any applicable taxes, duties, import charges, bank charges or payment processing fees unless otherwise agreed in writing.

11. Shipping Terms

Shipping options, timescales and costs will be confirmed at the time of order or enquiry.

Delivery timeframes are estimates only and are not guaranteed unless expressly confirmed in writing.

You are responsible for providing a complete and accurate delivery address.

R&R Peptides is not responsible for delay, loss or failed delivery caused by incorrect address details, courier issues, customs issues, import restrictions, recipient absence or circumstances outside our reasonable control.

Temperature-sensitive products may require specific handling. You are responsible for checking products promptly on arrival and following any product-specific storage guidance.

If a parcel arrives damaged or compromised, you must contact R&R Peptides promptly with photographs and order details.

12. Returns and Refunds

Returns and refunds are handled in accordance with the R&R Peptides Returns Policy and applicable law.

Due to the nature of research materials, temperature-sensitive products, documentation-linked batches and product integrity concerns, returned products may not be suitable for resale.

You must not return products without written authorisation from R&R Peptides.

Products that have been opened, used, tampered with, stored incorrectly, damaged after delivery or removed from appropriate storage conditions may not be eligible for return or refund.

Any damaged, incorrect or compromised product issue must be reported promptly with clear photographs, order details and batch information.

Where consumer cancellation rights apply, nothing in these Terms affects your statutory rights.

Where orders are made by business or approved research-access buyers, cancellation and return rights may differ and will be handled according to the agreed terms, product nature and applicable law.

13. Misuse Disclaimer

R&R Peptides is not responsible for any misuse, unlawful use, unauthorised use, human use, animal use, personal use, medical use, cosmetic use, diagnostic use, therapeutic use, dietary use or resale of products after supply.

By requesting products, you agree that you are solely responsible for lawful purchase, possession, storage, handling, transfer and research use.

You agree not to use or promote products for any prohibited purpose.

You agree not to make claims suggesting that R&R Peptides products diagnose, treat, cure, prevent or manage any disease, condition, symptom, injury or health outcome.

14. Account Suspension and Cancellation

R&R Peptides may suspend, restrict or permanently cancel account access where misuse is suspected.

This may include situations where a buyer:

Requests human-use guidance
Requests dosing advice
Requests injection advice
Makes medical claims
Suggests personal use
Suggests animal use
Attempts to resell products for prohibited use
Breaches these Terms
Breaches the Research Use Only Policy
Provides false or misleading information
Acts in a way that may create legal, regulatory, payment, reputational or safety risk for R&R Peptides

R&R Peptides may refuse future service where account access has been suspended or cancelled.

15. Limitation of Liability

To the maximum extent permitted by law, R&R Peptides is not liable for any loss, damage, injury, claim, cost or expense arising from:

Misuse of products
Prohibited use of products
Human or animal use
Personal use
Medical, cosmetic, therapeutic or diagnostic use
Incorrect storage
Incorrect handling
Unlawful use
Unauthorised resale
Failure to review documentation
Failure to follow product-specific storage or handling guidance
Delay or failure caused by events outside our reasonable control

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

16. Intellectual Property

All website content, branding, logos, product images, graphics, text, layouts, designs, documents and visual assets are owned by or licensed to R&R Peptides unless otherwise stated.

You must not copy, reproduce, distribute, modify, republish, sell, exploit or use R&R Peptides branding or website content without written permission.

The R&R Peptides name, logo, product presentation, visual style and brand assets must not be used in a way that suggests endorsement, partnership, resale authorisation or affiliation without written permission.

17. Website Use

You must not use the R&R Peptides website:

For unlawful purposes
To request prohibited product use
To submit false or misleading information
To interfere with website operation
To attempt unauthorised access
To copy or scrape restricted product content
To misuse documentation or product information
To promote human or animal use of products

R&R Peptides may restrict or block website access where misuse is suspected.

18. Privacy and Data

R&R Peptides may collect and process personal data to manage enquiries, access applications, customer accounts, documentation requests, order requests, payments and communications.

Personal data is handled in accordance with the R&R Peptides Privacy Policy.

You should read the Privacy Policy before submitting personal information through the website.

19. Changes to These Terms

R&R Peptides may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Continued use of the website after changes are posted means you accept the updated Terms.

20. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute relating to these Terms, the website, catalogue access, product enquiries or orders shall be subject to the jurisdiction of the courts of England and Wales, unless applicable law requires otherwise.

21. Contact Details

If you have questions about these Terms & Conditions, contact R&R Peptides before using the website, applying for access or submitting an enquiry.

Email: enquiries@rrpeptides.co.uk
Company: R & R Life Sciences Ltd
Registered office: 8 Pleasant View, Treharris CF46 6SF